Terms Of Service

Umfas Fragrances – Terms of Service

Welcome to Umfas Fragrances. By accessing our website, making a purchase, or using any of our services, you agree to the following Terms of Service. Please read them carefully to understand your rights, responsibilities, and limitations.

1. General Conditions

• By placing an order on our website, you confirm that all information provided is accurate and complete.
• We reserve the right to refuse service to anyone for any reason at any time.
• Prices, product availability, and promotions are subject to change without prior notice.

2. Product Information

• We aim to provide accurate descriptions and images of all products.
• Fragrance experience may vary from person to person due to skin chemistry and personal preference.
• Slight variations in packaging, bottle design, or batch scent may occur and are not considered defects.

3. Orders & Payment

• All orders must be placed through the official Umfas Fragrances website or our authorized outlet.
• We accept multiple payment methods including cash on delivery (where applicable).
• Fraudulent or suspicious orders may be canceled without notice.

4. Shipping & Delivery

• Delivery times are estimated and may vary due to courier delays, weather, or operational issues.
• Once an order is handed over to the courier, responsibility for transit time shifts to the courier service.
• Customers must ensure correct address and contact details to avoid delivery issues.

5. Returns, Refunds & Exchanges

• Returns are accepted only for damaged, defective, or incorrect products.
• Issues must be reported within 24 hours of receiving the product.
• Personal preference-based returns are not accepted.

For full details, please refer to our complete Return & Refund Policy.

6. Use of Website

By using our website, you agree not to:
• Engage in illegal or harmful activities.
• Attempt to hack, damage, or misuse the website.
• Upload harmful files, malware, or abusive content.

We reserve the right to block or restrict access if these terms are violated.

7. Intellectual Property

• All logos, brand names, text, photos, product designs, and website content belong to Umfas Fragrances.
• Copying, redistributing, or using our content without permission is strictly prohibited.

8. Limitation of Liability

• Umfas Fragrances is not responsible for any reaction, allergy, or discomfort caused by perfume usage.
• Customers are advised to check ingredients and perform patch tests if sensitive.
• We are not liable for courier delays or mishandling by third-party delivery services.

9. Changes to Terms

We may update or modify these Terms of Service at any time. Continued use of our website means you accept the updated terms.

10. Contact Information

For questions or concerns, you can reach us at:

📧 Email: Umfasfregrances@gmail.com
📱 WhatsApp: +92 303 2820092
📍 Store Address: Shop No. G-41, City Residency Shopping Galleria,
Near Makki Masjid, Opposite Garden Headquarter, Garden East.